Training & Support
Make your team productive from day one
Comprehensive training programs and ongoing support to ensure your team masters ERPNext. We provide role-based training, support plans with SLAs, and continuous optimization.
Support Models
Hypercare (0-60 days)
Intensive daily support during post-launch phase
AMC Support
Monthly retainer for ongoing support and improvements
Priority Support
2-hour response SLA for critical issues
Training Programs
Scheduled training sessions for all roles
Documentation
Custom runbooks and process documentation
Optimization
Quarterly reviews for performance and UX improvements
Training Formats
We train everyone who uses ERPNext
Admin Training
System administration, user management, configuration
Finance Training
GL accounting, invoicing, expense management
Inventory Training
Stock management, warehousing, purchase orders
Sales Training
Quotations, orders, delivery, CRM
Manufacturing Training
BOM, work orders, quality, production
HR Training
Employee records, payroll, leave management
Support Engagement
Assessment
Understand support needs and SLA requirements
Training Plan
Design role-based curriculum for your team
Scheduled Training
Live sessions with hands-on exercises
Documentation
Create custom runbooks and FAQs
Ongoing Support
Email/Slack support, office hours, Q&A
Quarterly Reviews
Assess adoption and optimize workflows
You'll Receive
Training & Support Questions
Related Services
Ensure Your Team Succeeds
Discuss your training and support needs with our team.