the small print

Cookie policy

Which cookies and similar storage this website uses, why, and how you control them.

Last updated:

On this page · 7 sections

1.What cookies and similar technologies are

A cookie is a small text file that a website stores in your browser and reads back later. Websites also use similar technologies: local storage and session storage (small notes kept in your browser), and scripts that read details from your device. In this policy, “cookies” covers all of them.

Some cookies are needed for a website to work. Others are optional, and we only use those as you choose.

This policy covers primoerp.com. It is part of our privacy policy, which explains how we handle personal data more generally. Our demo booking page at crm.qalbit.com is a separate site with its own notice.

2.Cookies on this website

We sort everything this website stores in your browser into four categories. Necessary is always on. You choose the other three.

Necessary: always on

These keep the website working and protect our forms from spam. They don’t track you, so they don’t need your consent.

  • primoerp_consent

    Type
    Cookie, set by this website
    What it does
    Remembers your cookie choice: which categories you allowed, when you chose, the version of these settings, and whether you were asked in the strict European mode. Without it we would ask you on every page.
    How long
    12 months
  • Cloudflare Turnstile

    Type
    A script and a small frame from challenges.cloudflare.com, loaded only when you open the early-access or partner form. It keeps its own item in your browser’s local storage (cf.turnstile.u).
    What it does
    Checks that a person, not a bot, is sending the form. To do this, Cloudflare looks at your IP address and browser details.
    How long
    Cloudflare decides. See Cloudflare’s Turnstile privacy addendum.

Functional

This remembers which reminder popups you have seen. It stays in your browser and is never sent to us. If you switch Functional off, we delete it and the reminders don’t show at all.

  • primoerp.seen

    Type
    Local storage on this website
    What it does
    Remembers when you last closed the reminder, when the leaving popup last showed, and whether you have already booked a demo, sent a form or messaged us, so the reminders don’t repeat.
    How long
    Until you switch Functional off or clear this site’s data
  • primoerp.nudged

    Type
    Session storage on this website
    What it does
    Notes that the reminder has already shown during this visit.
    How long
    Until you close the tab

Analytics

We use Google Analytics 4, through Google Tag Manager, to count visits and see which pages and buttons help people. It records the pages you view, the buttons you press (such as “Book a free demo”, “Request early access”, “Apply to partner” or a WhatsApp, phone or email link) and where on the page they are, that a form was sent and which one, and which reminders were shown. It also records your approximate location (city and country), your device and browser type, and the page or site that brought you here.

It never receives what you type into our forms, and we don’t use it to identify you or to show you adverts.

If Analytics is off, Google’s scripts (Tag Manager and Google Analytics) still load. It sets no cookies, but it may send Google a few basic details without any ID: that a page was viewed, the time, your browser type, the page that brought you here, your cookie choice and a random number that changes on every page. Google calls these signals non-identifying and uses them to estimate totals.

  • _ga

    Type
    Cookie, set on this website by Google Analytics
    What it does
    Holds a random ID, so Google Analytics can tell one browser’s visits from another’s.
    How long
    2 years
  • _ga_<ID>

    Type
    Cookie, set on this website by Google Analytics (<ID> is our measurement ID)
    What it does
    Keeps track of the current visit (session).
    How long
    2 years

Marketing

We don’t use any marketing or advertising cookies today. The switch is there so that, if we ever run adverts, nothing of that kind can start without your say. Before we add any, we will update this policy and ask you again.

3.Cookies in the PrimoERP app

The PrimoERP application is still being built and isn’t available yet. Before it launches, we will list here every cookie and storage item it uses, with what each one does and how long it lasts, and say which, if any, are optional.

4.Cookies set by other companies

Two other companies set or read cookies, or similar storage, through this website:

Links to other sites

This website doesn’t embed videos, maps, social media buttons or chat widgets. When you follow a link to another site, such as WhatsApp or our booking page, that site’s own cookie rules apply.

5.Your choices

When you first visit

If your browser is set to a European time zone, which covers the EU and EEA, the UK and Switzerland, we ask before anything optional runs. You can accept all, reject all or choose category by category. The buttons are equally easy to use, no optional box is ticked for you, and nothing optional runs until you choose.

Elsewhere, every category starts on (Marketing has nothing in it today) and a short notice tells you so. Its Settings button lets you switch any of them off straight away; closing it keeps these settings.

Changing your mind

You can change your choice at any time, as easily as you made it: use the Cookie settings link at the foot of every page. A change applies straight away. Switching Functional off deletes the reminder note. Switching Analytics off stops Google Analytics from setting or reading its cookies; to remove the ones already in your browser, clear this site’s cookies in your browser settings.

We ask again after 12 months, and sooner if we change what the categories cover.

Global Privacy Control

If your browser sends a Global Privacy Control (GPC) signal, we treat it as a request not to sell or share your data: Marketing starts off and stays off unless you switch it on yourself. We don’t sell or share personal data in any case.

In your browser

You can also block or delete cookies and site data in your browser settings. Here is how in the most common browsers:

What stops working

If you block all cookies, we can’t remember your choice, so we will ask again on each visit. If you block challenges.cloudflare.com, the early-access and partner forms can’t check that you are a person, so they won’t send; you can still email, call or WhatsApp us. Everything else on this website works without optional cookies.

6.Changes to this policy

We update this policy whenever the cookies on this website change, and before the PrimoERP app launches. The date at the top shows when it last changed. If we add a new kind of optional cookie, we ask for your choice again before it is used.

7.Contact us

Questions about cookies on this website? Write to our privacy officer. We reply within 30 days, and usually much sooner.

Privacy officer: Afzal Ali
Email: [email protected]